WhatsAppInstagramMessengerCalendar

Automate your business.

Connect WhatsApp, Instagram, Messenger and your calendar. Twilbox answers your customers, books their appointments and follows up. You get on with your work.

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Twilbox

Your business today

Conversations

1,284

+18%

Appointments booked

312

+24%

Answered by AI

86%

+6 pts

First reply

9 s

24/7
Messages handledLast 7 days
WhatsApp
Instagram
Messenger
Web bookings

In three steps

Connect your apps and let everything run itself.

1

Connect

WhatsApp, Instagram, Messenger and your calendar.

2

Set up

Services, hours and replies. Your assistant does it with you.

3

Runs itself

It answers, books and follows up for you.

Inbox
All5 new
LRWhatsAppLaura Ríos23:15Any availability tomorrow morning?Assigned to Marta
JPInstagram@julia.pz22:40“Price?” on your postComment
AMMessengerAndrés Mora21:10Thanks, Thursday at 5 then
CSWhatsAppCarmen Soto20:55Reminder confirmed
DVInstagram@dani.vegaYesterdayDo you do teeth whitening?
WhatsAppLaura RíosWhatsApp · new customerMarta

Hi, do you have anything free tomorrow morning for a cleaning?

Answered by AI · 23:14Hi Laura. Tomorrow I have 10:00 and 11:30 free. Which works better for you?

10 is perfect

Dental cleaningTomorrow · 10:00Confirmed
Type a reply or let the AI answer…

No one is left without a reply. First reply in seconds.

WhatsApp · Instagram · Messenger

All your messages, in one inbox.

Whatever people send you on WhatsApp, by direct message or in the comments on your posts lands in the same place.

  • All three channels together, in one place
  • The AI replies instantly, even at night
  • Your team answers and shares out the conversations
  • No customer is left without a reply
Learn more

Scheduling & bookings

Your customers book on their own.

  • They book from the chat or with a link
  • Automatic reminders and confirmations
  • Take a deposit when they book, if you want
  • Your calendar and your team's, with no double bookings
Learn more
Schedule · TodayWed Jun 4 New appointment
09:00
Laura Méndez
Check-up · 30 min
Confirmed
10:30
Andrés Gómez
First visit · 45 min
Confirmed
12:00
Carolina Ruiz
Video session
Pending
15:00
Diego Salas
Follow-up · 30 min
Confirmed

Reminder sent via WhatsApp

Booking created · 24/7

Lía
online
Today
Messages are end-to-end encrypted.
Type a message
Waiting list

A cancellation is no longer a lost slot.

Anyone who couldn't find a slot joins the waiting list. When someone cancels, Lía messages the people on the list on WhatsApp to offer them the slot. Your calendar fills itself back up, without calling anyone.

  1. 1

    Someone cancels

    The appointment is cancelled from the chat or from your calendar and the slot frees up instantly.

  2. 2

    Lía tells the waiting list

    She messages the people waiting for a slot on WhatsApp and asks if they want it.

  3. 3

    The slot fills up again

    Whoever says yes gets the appointment, with its confirmation and reminder. You didn't have to do a thing.

See the calendar in detail
Waiting listThursday 5 pm · Dental cleaningLive
Pedro S. cancelled his appointmentSlot free
Lía tells the list on WhatsAppAna R.Luis M.Carla P.

Lía · your assistant

Hi! A slot has opened up on Thursday at 5 pm for your dental cleaning. Shall I book it for you?

Ana R.

Yes, I'll take it!

Ana R. · Thursday 5 pmConfirmation and reminder sent Booked

Slot filled in 4 min. Without calling anyone.

Journey · New customer
When someone messages you for the first time
Active
A new contact comes inVia WhatsApp, Instagram or MessengerToday · 34
Welcome with your servicesInstantly, in your toneSent
Asked but didn't bookFollow-up after 24 hoursIn progress
Reminder before their appointment24 hours before, with a button to confirmScheduled
Invitation to come backIf they haven't returned in 3 months, they get a messageAutomatic

Automations

Repetitive work takes care of itself.

  • A welcome for every new contact
  • Follow-up for anyone who asked but didn't book
  • A reminder before their next visit
  • Win back customers who stopped coming
Learn more

E-signature

Your customers sign on their phone.

Send the proposal or contract with your branding and your customer signs it with a finger, with nothing to print or install. The signed PDF is saved in their record.

  • A link by email, signed in a minute
  • Documents with your logo and the customer's details already filled in
  • An alert when they open it and when they sign it
  • Once signed, the deal moves forward in your CRM on its own
Learn more
EEstudio NoraTo: Laura Gómez

Proposal · Kitchen renovation

Design and plans€450
Materials€1,900
Labor€900
Total€3,250

Sign here

Laura Gómez

  1. Sent10:02
  2. Opened10:15
  3. Signed10:21
Signed
Time, IP and document fingerprint saved Signed PDF in Laura's record

Your AI assistant

You don't have to learn anything. Just ask your assistant.

You talk to it like you would to a person, and it gets things done with you, step by step.

“Set up my calendar”“Connect my Instagram”“Create a campaign for this month's customers”
Lía

Lía · your assistant

Setting up your account

Set up my calendar: Monday to Friday, 9 am to 6 pm, 45-minute appointments.

Done. Your calendar is ready and your customers can already book from WhatsApp and Instagram. Shall I turn on a reminder 24 hours before?

Yes.

It's on. Shall I connect your Google Calendar too?

Use cases

This is what a day with Twilbox looks like.

Clinics, barbershops, law firms and shops that serve customers on WhatsApp and Instagram. While they work, the repetitive stuff takes care of itself.

Dentist seeing a patientDental clinic3 appointments confirmed

08:02

Last night's questions already have answers and today's schedule is confirmed.

Vet holding a puppyVet clinicVaccine reminder

10:30

The vaccine reminder goes out on its own, with a link to book the next visit.

Barber with a customer in front of the mirrorBarbershopBooked via Instagram

12:15

A customer books by direct message while he keeps cutting.

Beautician during a facial treatmentBeauty salon30-day follow-up

15:40

Every treatment with its own reminder and follow-up message, without writing anything down.

Lawyer on the phone in his officeLaw firmConsultation booked

17:05

The first consultation arrives with the case summarized and the appointment already in the calendar.

Owner of a clothing storeShopOrder saved

19:20

WhatsApp orders land in the inbox with the customer already saved.

Illustrative images for each type of business.

See use cases

Before and after

From four separate apps, to one place.

With several separate apps
With Twilbox
You pay three or four subscriptions and every one keeps going up
One plan, with every tool inside
Your calendar doesn't talk to your chat, or your chat to your CRM
Inbox, calendar and CRM connected out of the box
You wire apps together and something breaks every month
Nothing to wire up: it already works together
The cheap plan of every app is always missing something
Every tool, from the first plan
Night-time messages unanswered and appointments forgotten
The AI replies and reminds every appointment, at any hour
Everyone works in their own app and nobody sees the whole
One place, with every customer's history
24/7Your business keeps looking after customers, even when you're not there.

Solutions

Made for your kind of business.

My calendar
Today · 3 appointments
No phone calls
09:00
Camila Ortiz
First consultation
11:30
Andrés Gómez
Follow-up
15:00
Group session
Video call
Payment received
Card · online
$180

Automatic confirmations

Professionals & clinics

Twilbox for professionals and clinics

Answer, book and get paid without being glued to your phone: for clinics, doctors, lawyers, coaches and consultants.

  • Bookings from the chat
  • Automatic reminders
  • Deposit taken at booking
  • Lía replies for you, 24/7

Plans

Every tool, in every plan.

The only difference is how much you use.

Essential

For people who work alone and want to stop losing messages.

€47/month

Paid monthly · + VAT

500 AI conversations a month

2,000 AI credits a month

2,000 campaign emails a month

1,000 WhatsApp campaign sends a month

20 signed documents a month

5 document templates a month

  • Every module, on every plan
  • Unlimited channels
  • Up to 10 team members
  • Unlimited contacts
  • Unlimited automations
  • Every integration available
  • Your team replies without limits
  • Unlimited incoming messages on every channel
  • Support from your AI assistant

Pro

Recommended

For businesses with a team that also run campaigns.

€93/month

Paid monthly · + VAT

1,500 AI conversations a month

6,000 AI credits a month

10,000 campaign emails a month

5,000 WhatsApp campaign sends a month

75 signed documents a month

15 document templates a month

  • Everything in Essential
  • Up to 20 team members
  • Conversations shared across the team
  • Email and WhatsApp campaigns with automatic follow-up
  • AI analytics of your results
  • Email support

Business

For companies with several locations and high volume.

€175/month

Paid monthly · + VAT

4,000 AI conversations a month

15,000 AI credits a month

30,000 campaign emails a month

15,000 WhatsApp campaign sends a month

250 signed documents a month

40 document templates a month

  • Everything in Pro
  • Up to 50 team members
  • Several locations, each with its calendar and team
  • Traceability of every process for management
  • Guided onboarding
  • Priority support

Custom

For large operations, with their own volume and flows.

Let's talk

Priced by locations, volume and what you need

Custom AI conversations

Custom AI credits

Custom campaign emails

Custom WhatsApp campaign sends

Custom signed documents

Custom document templates

  • Everything in Business
  • As many team members as you need
  • Integrations and flows built for you
  • Training for your team
  • A dedicated contact for your account

Every plan includes a free 7-day trial, no credit card. Cancel anytime. See pricing and limits

Start today

Get your business running on its own today.

7 days free, no credit card.